I’ve purchased many leads from this company. For the last two leashes, and especially the most recent one, the bolt snap doesn’t open and close easily. Every time I apply the leash I have to make sure it’s locked all the way or may stay halfway open. It’s a bit frustrating.
Lori, thank you for your feedback. Sometimes a bit of debris or sand will get into a clasp and cause the slider to become 'sticky.' This can happen to any clasp. We have a fix for it! On our FAQs page, we have detailed instructions on how to use graphite lubricant, a powder lubricant, that will loosen the debris and make the clasp work properly again. The graphite lubricant is inexpensive and can be found at hardware stores or online. It's good to have around the house for sticky door locks and car locks, too. If it doesn't work for you, let us know. We will come up with an agreeable solution.
I LOVE this line! The color is rich and gorgeous. The hardware feels very high quality. Will continue buying for alllllll my biothane needs!
Megan, thank you for taking the time to write a review. We are so happy you love your new 3/8' violet line! We like your style and good taste, and look forward to making more BioThane leashes and longs lines for you in the future.
Best quality I've seen by far, highly recommend.
Oh, Mark, thank you for the kind words regarding our 1/4' BioThane rope line! The rope lines are challenging to make, and we appreciate you for noticing the quality of the workmanship.
Continued good product. This is our 5th leash from Palomine
Jim, thank you for being a repeat customer. We really work hard to make our products consistently good, and appreciate you for noticing. We look forward to 'seeing' you again.
Recommend these check cords to anyone with a four legged buddy. They work amazing out in the field doing field or hunt testing. I'm so glad we came across these. The quality is amazing and far surpasses the other imitation stuff on the market. Can't go wrong.
Thank you, Mark, for your review. We are very happy to hear our BioThane 1/2' check cord is being used in the field, and is doing a good job for you and your good-looking GSP! Wishing you every success with your hunt tests!
Nice line for tracking - gets less tangled/caught on shrubs than my flat biothane line. Weighs less than I thought it would, which is good. Using it for a Belgian Sheepdog. My only wish is for more colors!
Thank you for your review, Sarah. We're glad you are pleased with your 1/4' BioThane rope line. If you wish to order a different color rope line, let us know and we will see if we can source the footage required to make one for you. We will need a lead time of approximately 10-14 days. We appreciate your business!
I always buy Palomine leashes! Can’t beat the quality and the way they feel. Excellent in every way!
Stellar customer service!
Thank you for making such a high quality leash at a good price! Woof…woof!
Thank you for your kind words. We appreciate your business, and your good taste in BioThane leashes!
I have been purchasing from Palomine for years. All the leads that I’ve purchased are still in good working order and have maintained their quality.
Thank you, Colleen, for your continued support and for taking the time to leave us a review! We're so happy to hear that our BioThane Line lines have stood the test of time and maintained their quality. We truly appreciate your loyalty and look forward to serving you for many more years to come.
Quality item. Pleased
Joy, we are so happy you're pleased. Thank you for choosing Palomine Lines!
well made and colorful. exactly what I wanted!
Sara, thank you for the kind words; we are so happy your 1/2' line was exactly what you wanted!
Palomine is my go-to for long lines. I do several dog sports, and these lines never disappoint.They take a lot of wear, tear and scuffing, and then clean up with a sponge. I highly recommend.
Jill, thank you for your review of the 5/8' BioThane lines. We are always happy to 'see' you in the Palomine Lines shop, and appreciate your business.
The tab of biothane past the rivets where the handle is always just a little too long and grabs grass when I let the leash drag on the ground. I have to trim it so it doesn't do this. If I don't trim the excess, the rivet of the handle will get forced open and I will end up replacing the rivets sooner than I like.
Thank you for your feedback, Emily! We will look into this issue. In the meantime, if you need a rivet replaced, please return your leash to us and we will apply a new one to your line. Please continue to inspect your leash on a regular basis; any tab remaining past the rivet will collect debris while being dragged, and if you cut the tab too short the rivet could tear through the BioThane. Thanks again; we appreciate you and your business.
This was exactly what I was looking for. Thank you
Thank you for your review; it warms our hearts to hear the 3/8' BioThane Leash was exactly what you wanted.
Much nicer than cloth/woven leashes!
We're so glad to hear you're enjoying our 3/8 in BioThane leash. We take pride in providing high-quality products that are superior to traditional cloth/woven leashes. Thanks again for choosing our product!
Love my new lead. The company was great to work with and I will be buying from them again
Tami, thank you for the kind words! We appreciate you for taking the time to post a review, and hope to 'see' you again soon.
I love the biothane leads. I have5 in different lengths‼️
Thank you, Gwen; we appreciate your repeat business and hope to 'see' you again soon!
I’m using the leash for nose work & it’s light weight & gives the freedom my pup needs to hunt.
Sheri, thank you for your review of the 1/2' Biothane line you purchased. We agree! BioThane lines are light weight enough for our dogs to feel free to do the job at hand. We wish you every success in nose work!
Exactly what I wanted
Thank you for your review; we're glad it's what you wanted!
Very strong. Good quality. I got the 30' length , but didn't realize it was a bit heavy for my puppy. I'm sure it will be fine when he grows bigger.
Debra, thank you for your review of the 1/2' x 30' long line. Our BioThane long lines are strong, and will serve you well. If you want to return the long line to us, we will alter it for you by making two separate lines in lengths you think would help you and your pup. Let us know what we can do to help.
Great quality.
Great color.
Thank you, Paula! We're glad you like your 3/8' BioThane leash. Come back anytime; we have more great colors!
Love this line! It makes walking my lab on trails so much more convenient. No tangles!
We like hearing your 1/2' BioThane line is making a difference for you and your lab on trails. We find that it is so much nicer on a trail when you don't have to worry about your equipment, you can just enjoy your dog and the trail. Thank you!
The line arrived quickly and just as ordered,! This is the 3rd line I’ve ordered from them. I use multiple blank line for different phases of work. I would highly recommend this company and will continue to use them.
Thank you for taking the time to post a review on the 3rd line you have purchased from us; we appreciate you!
Great long line!
Easy to manage, tough, durable, and stylish. I find this line to be best for long walks in the forest and is particularly awesome on muddy days. It cleans up so easily.
Thank you for your review of our 3/8' BioThane long line, Erin! It isn't often we hear about a long line being tough AND stylish, but our BioThane long lines hit the mark. Long walks in the forest during Autumn is a treat we remember well. Warm regards!
Durable, solid well made
Ryan, thank you for review your 3/8' BioThane leash. We are happy you appreciate Palomine Lines makes durable, solid and well made Biothane products.
I reached out to the info email because the leash I ordered was not as wide as my previous leash. It was my error in ordering. I inquired about exchanging the leash-no response. I needed the leash so had to start using it. Product is great, customer service not so much.
Thank you for your review and feedback, Ann. We're not sure what happened, but we did respond to a recent email about the width of the leash. We responded by saying if the leash was not used, we would be happy to exchange it for a wider leash. Since this was your first order, we don't know what width leash you previously had. We are happy to hear you think the product is great.